Introduction

Elevate Auto Solutions is committed to protecting your personal data. This policy outlines how we collect, use, store and protect your information when you use our services or website.

What Information We Collect

We may collect:

• Your name and contact details
• Information about the car you’re looking for
• Website usage data (pages visited, browser type, device information)
• Proof of identity and proof of address
• Employment and income details for finance applications
• Bank details if required by the lender
• Any documentation needed to support an application

How We Use Your Information

We process your personal data under the lawful bases of legitimate interest and, where required for finance applications, consent and the performance of a contract.

We use your data to:

• Respond to enquiries and provide our car sourcing service
• Introduce you to lenders if you choose to apply for finance
• Keep you updated throughout the process
• Improve our website and customer experience
• Meet legal or regulatory obligations

We will never sell your information.

Sharing Your Information

We may share your data with:

• Our panel of trusted lenders (with your permission)
• Approved suppliers and dealers related to your enquiry
• Compliance partners required for regulatory checks
• IT and website service providers who support our operations

If you choose to apply for finance, lenders may conduct soft or hard credit searches.

We only share what is necessary and all partners follow strict data protection requirements.

How We Store Your Data

Your information is stored securely using encrypted systems and protected access. We only keep your data for as long as necessary to fulfil your request or meet regulatory requirements.

Your Rights

You have the right to:

• Access the information we hold about you
• Request correction or deletion of your data
• Object to certain types of processing
• Withdraw consent at any time

To make a request, contact: info@elevateautosolutions.com

Contact

If you have any questions about this policy, email us at: info@elevateautosolutions.com